Bank of America updating bank account connections in QuickBooks Online
| Bank of America is updating bank account connections in QuickBooks Online. All current clients with an active Bank of America connection must update their connection in QuickBooks to stay connected. Otherwise, their Bank of America connection will be disconnected. We’re sharing this info now so you have time to help ensure your clients are aware of the new connection. | |||||||||||||||
| What’s happening? Starting October 8, 2025, through November 12, Bank of America accounts will switch to a new connection in stages. Your clients will be notified directly when they are eligible to switch to the new connection. The existing connection will still work for a 90-day grace period after they become eligible to set up the new connection. After this grace period is over, the existing connection will be turned off and won’t work with QuickBooks anymore. Clients will need to reconnect their bank account as described below to restore the connection. Existing connections will start disconnecting on January 6, 2026 and will disconnect for everyone by February 10. New or existing QuickBooks Online customers who connect their Bank of America account on or after October 1, 2025, will automatically be set up with the new connection. |
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| What if clients don’t update their Bank of America connection in QuickBooks? If clients don’t update their connection within 90 days of being notified that they are eligible for the new connection, they will lose access to critical features including automated bank feeds, cash flow insights, and lending options. |
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| What do clients need to do? Clients should update their Bank of America connection right away when they see an alert in QuickBooks. We’ll also send reminder emails about this change during the grace period and when it expires. |
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| To update their bank connection, clients must take the following steps: | |||||||||||||||
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| If clients use the new QuickBooks experience, they can take the following steps: | |||||||||||||||
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Please call me if you need additional assistance. Judy 702-372-0027